I recently ordered a phone upgrade from 5linx (T-Mobile). Everything went smooth in terms of ordering, my order arrived very swiftly.
The only thing that's troubling me is the fact that the cell phone's box is already opened. I let it off first thinking, maybe they needed to check it, so they had to open it. However, I also noticed that the screen protector of the said phone (the original one that you have to peel off before using it) has air bubbles in it. That to me, clearly signifies that the screen protector has been peeled off before.
I don't know if this phone is used, refurbished, or a returned phone, but I certainly hope not. This really left a sour taste to me because I expected to open the box myself, and not find that the seal has already been broken; and also the box is dirty. I really wonder if this is normal or I am just being too nitpicky. It's just that I have NEVER experienced this before.
Initially, I am keen on recommending 5linx to friends, but now... I really don't know :/
Monetary Loss: $49.